You might know this as fountain repair. Same work, either name. We repair and maintain fountains and water features — pumps, plumbing, liners, lighting and the controls that run them. We come and look at it in person, because you cannot diagnose a water feature from a photograph.
Systematic check of pump, plumbing, valves, electrical and basin. Most reputable services charge for this and credit it against the repair, which is a reasonable arrangement.
Repair or replacement of the circulating pump, the most common failure point and usually the cheapest to resolve. Correct sizing matters as much as the replacement itself.
Leaking joints, failed check valves, blocked lines and autofill valve problems. Buried plumbing is where diagnosis takes longest and access drives the cost.
Rewiring, fixture replacement and control repairs. Anything electrical near water needs proper bonding and GFCI protection, which is a safety matter rather than a preference.
Cracked basins, failed waterproof membranes, and spalling stone or tile. Substantially more expensive than mechanical work and often the reason a feature is decommissioned.
In a freezing climate, draining, clearing lines and protecting components before winter, then commissioning in spring. Skipping this causes most avoidable structural damage.
If you are seeing any of this, call us before it gets more expensive.
| What you are seeing | What it usually means |
|---|---|
| Water lost only when the pump runs | Plumbing leak or splash-out, not the basin |
| Water lost with the pump off too | Basin or waterproofing failure; structural repair |
| Pump runs but flow is weak | Blockage, failing impeller, or wrong pump sizing |
| Breaker trips when the feature starts | Electrical fault; isolate and do not reset repeatedly |
Water loss, no flow, reduced flow, noise, tripping breaker or discolouration each point in different directions. Precision here shortens the diagnostic considerably.
Water level monitored with the pump running and with it off. This single comparison separates plumbing and splash-out problems from basin and waterproofing failures.
Pump, valves, electrical and controls checked in sequence. Access to the vault or equipment room is usually the practical constraint on how quickly this proceeds.
Component work completed, or a structural scope developed if the basin or waterproofing has failed. The two outcomes have very different timelines.
System run and checked, water treatment and cleaning regime agreed, and seasonal shutdown scheduled if the climate requires it.